COVID-19 Resources and Guidance for Businesses

Office of Planning & Economic Development (OPED)

OPED CONTACTS: City Hall offices are currently closed to the public, other than by appointment only. During this time, should you have a question about business resources, please first review all of the options and websites listed below as they are being updated regularly. To contact City Economic Development staff, please use email at:

Brian Connors, Economic Development Office


February, 2021 -  Common Capital is partnering with the City of Springfield and Community Development Block Grant funding to provide small business lending to Covid impacted businesses. Vist here for more information and contact. 


January, 2021 - The Commonwealth of Massachusetts is making additional funding available to support small businesses, microenterprises, and their employees, families and communities. Massachusetts Growth Capital Corporation (MGCC) will be administering these funds to businesses experiencing economic hardship and a loss of income due to the COVID-19 pandemic. Applications information here:  Click HERE for more information


July 17, 2020 - Prime the Pump Round Three (Business Grants) UPDATE - Awards have been announced by Mayor Domenic J. Sarno. Those awarded will be contacted by staff in the next week to begin the contract process. For the press release and award list, click here.  


July 2, 2020 - Prime the Pump, Round Four - NON-PROFITS, has just been released. This grant round is ONLY for non-profit organizations, and is accepting applications until July 17, 2020 at 3 PM, by email only. Please do NOT apply to this round if you are a business or for-profit entity. If you have questions regarding this round, please contact Lori Santaniello of the Office of Community Development by email at:

Application Guidelines


Application Guidelines (Spanish)

Application (Spanish)


July 2, 2020 UPDATE - The application period for Round Three of Prime the Pump is now CLOSED. No further applications will be accpeted. 

Awards are expected to be announced during the week of July 13th. Announcement will be made by Mayor Domenic Sarno and posted on this page as well. Applicants will not be contacted individually. 


Addendum to Prime the Pump 3 GUIDELINES (June 19, 2020) - Addition of the following to"Review Process & Scoring":

*In addition to scoring provided, businesses with dedicated business addresses will be prioritized over home-based businesses. In cases of equal scores, businesses with higher job totals will be prioritized.

*The city is unable to advance any awards to businesses that do not carry general liability insurance.


The City of Springfield has awarded 107 grants under the first two rounds of the "Prime the Pump" program, offering emergency business assistance to small businesses throughout the city. 

Mayor Domenic J. Sarno announced the second round awardees of the Prime the Pump Program: Press Release with Award List here.

Mayor Domenic J. Sarno announced the first round of the Prime the Pump Program: Press Release here.


COVID-19 Business Resources:

Commonwealth of Massachusetts COVID-19 Business Resources Page

Hello Alice is offering programming including small grants targeted at assisting in the recovery of  Hispanic businesses. 

Small Business Administration’s (SBA) Economic Injury Disaster Loan program Under the typical loan for this program repayment is deferred for twelve months. Interest accrues during this period. Further, SBA offers loans with long-term repayments to keep payments affordable, up to a maximum of 30 years. Loans of up to $25,000 require only a personal guarantee. View the webinar on the program here.  The SBA has also rolled out the "Paycheck Protection" program to assist businesses on payroll expenses. The Springfield office of the SBA can be reached at 413-785-0484 with futher questions on status.

MassHire Springfield Career Center can assist both unemployed residents as well as businesses seeking assistance in finding new employees.

The Massachusetts Small Business Development Center, which has an office in Springfield, is offering a variety of webinars for Small Businesses, including learning more about the new SBA programs. Check out the schedule here. They are also maintaining a spreadsheet of resources here.

Common Capital is offering a Fast-Track Loan Program, information can be found here. Funding can be in hand within 7 days of loan approval. (As of 3/26 Common Capital is temporarily not taking new applications - they expect to restart shortly)

Facebook has just released a $100 million program in cash grants and ad credits for small businesses. Sign up here for updates and to check eligibility.

Springfield Regional Chamber of Commerce is providing regular updates, including a grant program led by the United States Chamber of Commerce.

Community Foundation is providing resources for non-profits that have been impacted, including a fund that has been seeded through a $1 million contribution from MassMutual.

Verizon has provided an update on their policies regarding customers in need.

Eversource has provided an update on their policies regarding customers in need.

MA Department of Unemployment Assistance   hosts the Work Share program as an alternative for employers faced with a cut in workforce. Employers can divide available work among affected employees to receive a part of their unemployment insurance (UI) benefits while working reduced hours. 

MA Department of Unemployment Assistance is hosting a series of virutal town halls to assist those who need to apply for unemployment assistance. Please visit here for more information.

Western Mass Economic Development Council COVID 19 Resource List

The National Restaurant Association offers technical assistance and programs specific to the restaurant industry. 



Page last updated:  Wednesday, September 15, 2021 08:30 am