► Click HERE to submit a Public Records Request using the GovQA Portal

 The Massachusetts Public Records Law is found at M.G.L. ch. 66, section 10. The Public Records Law defines a public record as a record made or received by a governmental entity. Upon written request, a public record must be given to requestors within a specified time period unless a statutory exemption applies. There are several statutory exemptions that require certain public records to be confidential and not given upon request. The following information provides ways to submit a public records request to the City of Springfield.

To Make a Public Records Request Via Regular Mail:

Please be sure to include your name and contact information, such as mailing address, phone number and/or email address.

Requests can be mailed to the Public Records Division at:

City of Springfield
Public Records Division
Room 210
36 Court Street
Springfield, MA 01103         

In an effort to minimize the waiting period, the City has made many frequently requested documents and available records available online for download or printing, free of charge. While not all records have been made available online at this time, the City is continually working to provide as many records as possible through the City’s website. Please see below for a list of links to frequently requested documents and available records.

Per state regulations, records will be sent in an electronic format unless the record is not available in electronic form or the requestor does not have the ability to receive or access the records in a usable electronic form. 

If you have questions about the Public Records Law, details may be found on the Secretary of the Commonwealth's Public Records Division’s website. The Secretary of the Commonwealth and their appointed Supervisor of Public Records oversee the Public Records Law for the Commonwealth as well as the appeals process should you be aggrieved by the City’s responses to your requests.