Springfield Police Department

Limited public access to 130 Pearl Street (SPD Headquarters) Effective November 10th, 2020

Springfield, Mass. --- In response to an increase in positive COVID-19 cases in the city the Springfield Police Department will have new procedures in place for the public at 130 Pearl Street (Springfield Police Department Headquarters) effective November 10th, 2020. 

The Springfield Police Department is asking that the public avoid visiting the lobby of 130 Pearl Street until further notice, except in the event of an emergency. These procedures will limit unnecessary exposure and limit contact with our officers and civilians. 

The Springfield Police Department lobby will remain open, but we are asking the public to conduct their business over the phone if possible. The Clerk’s Office will have a staggered staff and will be responding to all requests via the U.S. Postal Service.

If you need to make a report and it is an emergency, please call 9-1-1. If you need to make a report for an incident that you would have done in person at the Springfield Police Department we are asking that you call our non-emergency report line in our records division 413-750-2525. If no one answers, please leave a message and someone will return your call.

If you need to request a report from our Clerk’s Office please email clerks-office@springfieldpolice.net.  We will have a staff member respond to all requests via email between the hours of 8am – 3:30pm Monday through Friday.  If you don’t have access to email, you can send a written request in the mail to Attn: Clerk’s Office, Springfield Police Headquarters, 130 Pearl Street, Springfield, MA 01105. 

The Springfield Police Department is also suspending new License to Carry (LTC) applications and processing until further notice due to the inability to fingerprint and photograph applicants.  For renewal LTC application please visit our website for instructions.  https://www.springfield-ma.gov/police/index.php?id=fid-lic

We thank you for your cooperation during this time and will continue to update you if any changes take place.

Springfield Police Commissioner Cheryl Clapprood ensures that our officers will continue to patrol our neighborhoods and respond to emergencies with the same staffing levels that our city is accustomed to.


C3 Policing

C3 Policing
Counter Criminal Continuum Policing

The Springfield Police Department and Massachusetts State Police C3 teams facilitate unity of effort and criminal intelligence gathering by, with, and through interagency, community, and private enterprise cooperation in order to detect, disrupt, degrade  and dismantle criminal activity.

The essential goals of C3 Policing:

  • Create safe and secure environment
  • Promote and foster community relationship/partnership with local,
  • State Police, community leaders and local organizations
  • Reduce gang activity and violence
  • Establish positive and effective youth/parental programs
  • The C3 policing effort will be based in four geographical areas of the city of Springfield.
  • The assigned Springfield Police Sergeants and officers will work in different day off groups, 4p-12a

The goals of C3 policing will be achieved through citizen and business interactions through the use of community meetings, walking and bike patrols, availability of officers through phone calls and office visits. Events like coffee with the cops, youth sports events, community picnics, etc.

The State Police have Troopers in each sector who work days, ordinance officers are assigned to each sector along with Sheriff's Department officers who will attempt to spread the information and encourage participation in the community meetings.

The Commanding Officer of the North End, Mason Square, and Forest Park C3 policing is Captain David Martin, telephone  726-8346.

Special Note on Meetings in Relation to Covid-19 Pandemic

To ensure social distancing during this COVID-19 pandemic, all Springfield Police Department C-3 and Beat Management/Sector physical (in-person) meetings will be cancelled until further notice. 

Some sectors have been meeting via video conferencing, including the use of the Zoom application.

If you have any questions, comments or concerns please call or email the Springfield Police Department's Community Liaison Suehaley Arce at 413-787-6359 or sarce@springfieldpolice.net.

Stay safe out there and please adhere to all social distancing recommendations to not only keep yourself healthy but anyone you come in contact with.

The four sectors and their respective meeting schedules:

North End C3 weekly meeting is held each Thursday at 11 AM.  

The location alternates each week, between 101 Lowell St and the

Sacred Heart Church at 395 Chestnut Street.

North End C3 Supervisor:  Lt. Julio Toledo  413-426-3095

Mason Square C3 weekly meeting is held at the Mason Square Library at 765 State Street, every Tuesday at 11 AM.

There is also a meeting every second and fourth Tuesday at 6 PM at the Old Hill Council office at 99 Eastern Ave. (Contact the C3 Sergeant to confirm the meeting will take place.)

Mason Square C3 Supervisor:  Sgt. Derek Cook 413-278-3013

Forest Park  C3 weekly meetings are held every Monday at 10 AM at Calvary's Love Church, 17-19 Oakland Street, and every Thursday at 6 PM at the Holy Name Social Center, 53 Alderman Street.

Forest Park C3 Supervisor:  Sgt. John Wadlegger 413-478-7490

South End  C3 (Metro Unit) meetings are held on Wednesdays at 11 AM, and the third Thursday of the month at 6 PM, at the South End Citizens Council, 510 Main Street.  

South End C3 / Metro Unit: Sgt. Brian Elliott, Sgt. Matthew Benoit, and Sgt. John Zollo

C3 Supervisors and Officers will combine cruiser patrol with walking and bicycle patrols to best serve the areas they work.  They are committed to serving the community and providing activities, both services and athletic activities to those communities.

Mission Statement

"To provide public safety and to contribute to the quality of life for the citizens of the City of Springfield by protecting, serving and working with the community to develop philosophies which promote equity and establish partnership between citizens and police to enhance law enforcement, aid in the prevention of crime, and preserve the public peace."

Crime Maps, Tip, and Alerts

CityProtect provides up-to-date Springfield crime information on an easy to use map.

Residents can  Submit a Tip, Submit a Tip in Spanish, and can subscribe to receive alerts.  More information

Community Meetup Spot

Police Headquarters, 130 Pearl Street

Community Support

Learn more about how you can help the SPD as a crime stopper or with anonymous information to resolve crimes in the City.

Text-a-Tip or visit us on Facebook for the latest news.

Community Policing

City policing is organized by sectors. The sectors are labelled A through I.

SectorsA,B,C,D and G cover Memorial Square, Liberty Heights, East Springfield, Indian Orchard, Pine Point and Boston Road.  Sectors A,B,C,D,and G comprise the North District.

Sectors E & F cover Metro Center, McKnight, Bay, Upper Hill, Old Hill, Six Corners and the South End.  Sectors E & F comprise the Central District.

Sectors H & I cover Forest Park, East Forest Park and Sixteen Acres. and the Outer Belt.  Sectors H & I comprise the South District.

Learn more about Community Policing.


Page last updated:  Wednesday, December 9, 2020 01:42 pm