COVID-19 Resources and Guidance for Businesses

Office of Planning & Economic Development (OPED)

OPED CONTACTS: City Hall offices are currently closed to the public. During this time, should you have a question about business resources, please first review all of the options and websites listed below as they are being updated regularly. To contact City Economic Development staff, please use email at:

Shayvonne Plummer - Senior Project Manager (Brownfields, Business Assistance)

Tom Mathews - Project Manager (City owned property, tax incentives)

Anthony Moore - Project Assistant (Small Business Assistance)


Mayor Domenic J. Sarno has announced the first round of Prime The Pump grant awards. Press Release here.

A second round of "Prime the Pump" is planned to be released in the coming days, available to all businesses. Please keep visiting this website for more information when it becomes available.


The City of Springfield is adjusting collection dates for certain fees.


New Updates

The National Restaurant Association is offering $500 grants per employee under its Restaurant Employee Relief Program. Applications are now being accepted here. This program is intended for employees of restaurants to file applications, rather than the restaurant owner. Owners should distribute this information to their employees.

The Massachusetts Small Business Development Center, which has an office in Springfield, has a full week of webinars for Small Businesses coming up the week of April 6th, including learning more about the new SBA programs. Check out the schedule here. They are also maintaining a spreadsheet of resources here.

Other COVID-19 Business Resources:

Commonwealth of Massachusetts COVID-19 Business Resources Page

Small Business Administration’s (SBA) Economic Injury Disaster Loan program Under the typical loan for this program repayment is deferred for twelve months. Interest accrues during this period. Further, SBA offers loans with long-term repayments to keep payments affordable, up to a maximum of 30 years. Loans of up to $25,000 require only a personal guarantee. View the webinar on the program here.  The SBA is also rolling out a "Paycheck Protection" program to assist businesses on payroll expenses. The Springfield office of the SBA can be reached at 413-785-0484.

Learn more about what is in the Covid relief bill for Small Businesses with this fact sheet.

MassHire Springfield Career Center can assist both unemployed residents as well as businesses seeking assistance in finding new employees.

Massachusetts Small Business Development Center is still offering 1 on 1 counseling services for businesses, although not in person. Please visit here for more information.

Common Capital is offering a Fast-Track Loan Program, information can be found here. Funding can be in hand within 7 days of loan approval. (As of 3/26 Common Capital is temporarily not taking new applications - they expect to restart shortly)

Facebook is preparing a $100 million program in cash grants and ad credits for small businesses. Sign up here for updates on when the application material will be available.

Springfield Regional Chamber of Commerce is providing regular updates here.

Community Foundation is providing resources for non-profits that have been impacted, including a fund that has been seeded through a $1 million contribution from MassMutual.

Verizon has provided an update on their policies regarding customers in need.

Eversource has provided an update on their policies regarding customers in need.

MA Department of Unemployment Assistance   hosts the Work Share program as an alternative for employers faced with a cut in workforce. Employers can divide available work among affected employees to receive a part of their unemployment insurance (UI) benefits while working reduced hours. 

MA Department of Unemployment Assistance is hosting a series of virutal town halls to assist those who need to apply for unemployment assistance. Please visit here for more information.

Western Mass Economic Development Council COVID 19 Resource List

A great way to support a Springfield business during this difficult time is to buy a gift card. For a limited time, Mercedes Benz of Springfield will make the same purchase you made to double the help to that small business. Details here.

Page last updated:  Thursday, April 9, 2020 11:24 am