The Office of Housing, in conjunction with the New England Farm Workers’ Council, offers the Heating Emergency Assistance Retrofit Tasks Weatherization Assistance Program (HEARTWAP) to income-eligible homeowners. HEARTWAP provides emergency heating system repair; pays for the cost of an annual inspection of a fuel burning system; or pays for the replacement of the system, if needed. The program is available to homeowners whose household income does not exceed 60% of the area median income.
Households interested in the program must first contact the New England Farm Workers’ Council. Call NEFWC at (413) 272-2209. Once approved, the Office of Housing will coordinate the delivery of this service. If you have already been approved for Fuel Assistance by New England Farm Worker's Council and believe you qualify for the HEARTWAP program you may contact the Office of Housing at (413) 787-6500.
The MassSave program is a collaboration of local utility companies and the commonwealth of Massachusetts incentives, information and loans designed to reducing energy costs for households and business. To see if the program can help reduce your energy costs, visit the MassSave website.
Springfield Partners for Community Action operates a weatherization program to help low-income households reduce energy costs. Visit SPCA's website for more information.
Several nonprofit agencies within the City provide assistance with heating costs. These agencies, and their contact information, are provided below.
- New England Farm Workers Council, 413-272-2200