Mayor Sarno stated, “This is a very special and one of the most difficult retirement proclamations/presentations I have had to write and present. Carolyn and I go back nearly 35 years with unquestioned friendship, loyalty and professionalism. The emotions and love for Ms. Carolyn Y. Jackson are genuine and heartfelt and she will be truly missed by myself and everyone who knows her. Carolyn Jackson has contributed immeasurably to the efficiency, quality, and warmth of every department in which she has served, including being a part of my family with my wife Carla and daughters Cassandra and Chiara, and being a vital and key member of my team here in the Mayor’s Office since 2008. On behalf of everyone with the City of Springfield and anyone who has been blessed to know her, we wish her continued success, good health and God Bless on this joyous occasion of her well-deserved retirement. Her unyielding dedication and commitment to our residents has truly been second-to-none.”
Carolyn Y. Jackson began her illustrious and distinguished career with the City of Springfield on November 3, 1980. Ms. Jackson has served in a number of departments throughout her impressive forty-one years of service to the City. From the Office of Planning and Economic Development, to the Building Department’s Board of Appeals, Housing Code Enforcement, the Assessors Office, the Police Department, and finally the past 13 years working in the Mayor’s Office with Mayor Domenic J. Sarno since 2008.