Income eligible customers can earn up to $75,201 for a family of 4 and $51,137 for a family of 2 and qualify for assistance. Assistance programs for income eligible customers include:
- Fuel Assistance. This program may help pay your utility or heating bills. Deadline to apply is May 28, 2021. Visit HeatingHelpMA.org or call 2-1-1.
- Discount Rate. You may qualify for a 36% (electric) or a 25% (natural gas) discount on monthly bills.
- New Start. This program forgives overdue balances as on-time monthly payments are made.
- Good Neighbor Energy Fund. Additional financial assistance for overdue bills may be available. Visit MAGoodNeighbor.org.
- Utility and Rent Assistance. Massachusetts also has resources available to help residents pay utility bills and rent. Contact your local Rental Assistance Agency for more information by dialing 2-1-1.
All customers, regardless of financial status, can take advantage of these programs:
- Payment Plans. All customers, regardless of financial status, can enroll in a payment plan to pay a past-due balance over a period of up to 12 months.
- Reduce your Energy Use and Bill. For energy-saving tips, rebates and incentives on energy-saving products, and to sign up for Home Energy SolutionsSM, go to Eversource.com and select Save Money & Energy.
Help is available. Please call Eversource at 877-963-2632 (Western Massachusetts) or visit Eversource.com/billhelp. They will work with you to find the right program or option for you.