Please use Springfield's 311 Service Request System to report code violations.
Before report ing a building, housing or zoning code violation, please check whether there is already a similar complaint open for the address. Search by address, no login required.
Potential violations may be reported to 311 by
- Phone: dial 311 from any city land line, or (413) 736-3111 from cellphones or land lines outside Springfield.
- Mobile: Downoad the 311 mobile app to report from your cellphone, and include photos (optional)
- Online: Report online - You do not need to register to use the 311 reporting system. For anonymous reporting, choose the "Continue as Anonymous" button on the Service Request Center sign-in page.