Due to a lapse in federal funding for the Low-Income Home Energy Assistance Program (LIHEAP) Program and the ongoing federal government shutdown, the City of Springfield, Office of Housing and the Springfield Redevelopment Authority are unable to provide heating system repairs and replacements through the Heating Emergency Assistance Retrofit Task Weatherization Assistance Program (HEARTWAP Program) at this time.  

If you are approved for fuel assistance through the Valley Opportunity Council, you may contact Maricely Vega 413-787-6500 to be placed on the waiting list for these program services in the event that the federal government approves a budget allocating funding to the LIHEAP and HEARTWAP Program.  If you are not approved for fuel assistance through the Valley Opportunity Council we urge you to contact them at 413-334-1270 and once you are approved you can get on the waiting list for services.  If you are on the waiting list, we will contact you as soon as federal funding becomes available.  

We apologize for any hardship this may cause for Springfield residents. 

The Office of Housing, in conjunction with Valley Opportunity Council, offers the Heating Emergency Assistance Retrofit Tasks Weatherization Assistance Program (HEARTWAP) to income-eligible homeowners and renters.  HEARTWAP provides emergency heating system repair; pays for the cost of an annual inspection of a fuel burning system; or pays for the replacement of the system, if needed.  The program is available to homeowners whose household income does not exceed 60% of the area median income. 

Households interested in the program must first contact Valley Opportunity Council. Call VOC at (413) 552-1548.  Once approved, the Office of Housing will coordinate the heating system service.  If you have already been approved for Fuel Assistance by VOC and believe you qualify for the HEARTWAP program you may contact the Office of Housing at (413) 787-6500.