Skip to main content
  • SPRINGFIELD
  • I Want To...
    • Get to Know Springfield
    • Pay City Taxes, Fees & Parking Tickets
    • Attend Public Meetings
    • Apply for a Permit
    • Be a Good Neighbor
    • Bid on City Contracts
    • Get a Birth Certificate
    • Buy a Home
    • Buy City-Owned Property
    • Do Business in Springfield
    • Certify My Small Business
    • Download Forms & Applications
    • Find City Offices
    • Hold a Tag Sale
    • License a Dog
    • Look up my Tax Payment History
    • Look up Property Info
    • Map a Parcel
    • Register to Vote
    • Report a Code Violation
    • Schedule Bulk Pickup
    • Schedule a Building Inspection
    • Submit a Service Request
    • Work for the City of Springfield
    • 
  • Info & Answers
    • Auto Excise Tax FAQ
    • Business Certificates
    • Calendar
    • City Budget
    • Consumer Complaints
    • Code Violations & Building Permits
    • Community Services
    • Emergency Preparedness
    • Employee Information
    • Excise Tax FAQ
    • Forms & Applications
    • Fraud Hotline
    • GIS Maps
    • License Commission
    • Living in Springfield
    • Map of City Offices
    • Neighborhood Councils
    • Ordinance Guide
    • Parking Bans
    • Permits & Inspections
    • Police Arrest Logs
    • Procurement Process
    • Property Assessment
    • Public Records
    • Real Estate Tax FAQ
    • Street Services
    • Tax Payment History
    • Tax Questions
    • Things to Do
    • Trash Pickup
    • Trash Fee FAQ
    • Vital Records
    • Voting
    • 
  • Departments
    • 311
    • Admin. & Finance
    • Animal Control
    • Boards & Commissions
    • City Clerk
    • City Council
    • Code Enforcement
    • Community Development
    • Conservation
    • Consumer Information
    • Disabled Citizens
    • Disaster Recovery
    • DPW - Public Works
    • Elder Affairs
    • Elections
    • Employment
    • Fire
    • Health & Human Services
    • Housing
    • Human Resources
    • Internal Audit
    • Law
    • Libraries
    • Mayor's Office
    • Parking Authority
    • Parks & Recreation
    • Permits & Inspections
    • Planning & Eco/Dev
    • Police
    • Procurement
    • Retirement
    • Schools
    • Veterans Services
    • More >
    • 
  • Contact Us
    • Springfield landlines: Dial 311
    • Phone 311: 413-736-3111
    • Email 311@ springfieldcityhall.com
    • 311 Request/Track online
    • Animal Control: 413-781-1484
    • Library Contacts
    • Library: 413-263-6828
    • Police/Fire Text-a-Tip (anonymous)
      Police/Fire Text-a-Tip (anonymous)
      Police/Fire Text-a-Tip (anonymous)
    • Police non-emergency: 413-787-6302
    • Resident Alert System
    • School Dept. Contacts
    • School Dept. phone: 413-787-7100
    • Website Problems
    • Utilities: Electric
    • Utilities: Gas
    • Utilities: Street Lights
    • Utilities: Water & Sewer
    • More City Contact Information >
    • 
 

  • 
  • I Want To ... 
    • Get to Know Springfield
    • Pay City Taxes, Fees & Parking Tickets
    • Attend Public Meetings
    • Apply for a Permit
    • Be a Good Neighbor
    • Bid on City Contracts
    • Get a Birth Certificate
    • Buy a Home
    • Buy City-Owned Property
    • Do Business in Springfield
    • Certify My Small Business
    • Download Forms & Applications
    • Find City Offices
    • Hold a Tag Sale
    • License a Dog
    • Look up my Tax Payment History
    • Look up Property Info
    • Map a Parcel
    • Register to Vote
    • Report a Code Violation
    • Schedule Bulk Pickup
    • Schedule a Building Inspection
    • Submit a Service Request
    • Work for the City of Springfield
  • Info & Answers 
    • Auto Excise Tax FAQ
    • Business Certificates
    • Calendar
    • City Budget
    • Consumer Complaints
    • Code Violations & Building Permits
    • Community Services
    • Emergency Preparedness
    • Employee Information
    • Excise Tax FAQ
    • Forms & Applications
    • Fraud Hotline
    • GIS Maps
    • License Commission
    • Living in Springfield
    • Map of City Offices
    • Neighborhood Councils
    • Ordinance Guide
    • Parking Bans
    • Permits & Inspections
    • Police Arrest Logs
    • Procurement Process
    • Property Assessment
    • Public Records
    • Real Estate Tax FAQ
    • Street Services
    • Tax Payment History
    • Tax Questions
    • Things to Do
    • Trash Pickup
    • Trash Fee FAQ
    • Vital Records
    • Voting
  • Departments 
    • 311
    • Admin. & Finance
    • Animal Control
    • Boards & Commissions
    • City Clerk
    • City Council
    • Code Enforcement
    • Community Development
    • Conservation
    • Consumer Information
    • Disabled Citizens
    • Disaster Recovery
    • DPW - Public Works
    • Elder Affairs
    • Elections
    • Employment
    • Fire
    • Health & Human Services
    • Housing
    • Human Resources
    • Internal Audit
    • Law
    • Libraries
    • Mayor's Office
    • Parking Authority
    • Parks & Recreation
    • Permits & Inspections
    • Planning & Eco/Dev
    • Police
    • Procurement
    • Retirement
    • Schools
    • Veterans Services
    • More >
    • 
  • Contact Us 
    • Springfield landlines: Dial 311
    • Phone 311: 413-736-3111
    • Email 311@ springfieldcityhall.com
    • 311 Request/Track online
    • Animal Control: 413-781-1484
    • Library Contacts
    • Library: 413-263-6828
    • Police/Fire Text-a-Tip (anonymous)
      Police/Fire Text-a-Tip (anonymous)
      Police/Fire Text-a-Tip (anonymous)
    • Police non-emergency: 413-787-6302
    • Resident Alert System
    • School Dept. Contacts
    • School Dept. phone: 413-787-7100
    • Website Problems
    • Utilities: Electric
    • Utilities: Gas
    • Utilities: Street Lights
    • Utilities: Water & Sewer
    • More City Contact Information >
    • 
  • Department Home

  • News and Updates
  • Board Meetings
  • Urban Renewal Plans
  • Bidding Opportunities
  • Springfield Union Station
  • SRA Projects
  • Historic Casino Materials
  • Planning & Economic Development
  • City of Springfield Homepage

311 Service Center

Request Online 24/7
Mon-Fri 7:00 a.m.-4:30 .p.m.
Phone: 311 or (413)736-3111
TTY: relay to (413)736-3111
Springfield Union Station

Springfield Union Station Links

Local

City of Springfield

Mayor Domenic Sarno

Pioneer Valley Transit Authority (PVTA)

New Haven - Hartford - Springfield Rail Project

State

Governor Charlie Baker

MassDOT

MassDOT Blog

MassDevelopment Home

MassWorks Infrastructure Program

Federal

Congressman Richard E. Neal

Federal Transit Administration (FTA)

FTA CMAQ Air Quality Improvement Program

Amtrak Great American Stations

Amtrak Great American Stations - Springfield Union Station

Back to Home

Page last updated:  Friday, June 5, 2015 10:06 am
city seal
Facebook
Instagram
Twitter
311
311
311
Select Language:

  • RESIDENTS
  • BUSINESS
  • LEISURE
  • GOVERNMENT
  • CALENDAR
©2021 Springfield-MA.gov is the official website of the City of Springfield, Massachusetts. Use of this website is governed by the City's privacy policy and terms of use. Please report any problems with this site to the Web administrator.