The mailing address on the bill is incorrect.

Since transfers of ownership and mailing address requests may occur more frequently than the Assessor's database updates, the mailing address on the trash fee bill may not match the current owner's actual mailing address.  If the owner's name or mailing address on the trash fee bill is incorrect, please contact Assessor's Office in writing at 36 Court Street, Springfield, MA 01103. 

The City mails trash bills based on the owner of record information maintained by the Assessors, and any changes to such information affect other municipal tax and charge billings.  You may be required to provide adequate supporting documentation to request such change.  Assessors can be reached by telephone at (413) 736-3111.