City of Springfield Department of Elder Affairs
Senior Community Service Employment Program (SCSEP)
Serving Hampden and Hampshire Counties

What is Senior Community Service Employment Program (SCSEP)?

Created in 1965, SCSEP is the nation’s oldest program to help low-income, unemployed individuals aged 55+ find work. SCSEP matches eligible older adults with part-time jobs for community service organizations. Participants build skills and self-confidence, while earning a modest income. For most, their SCSEP experience leads to permanent employment.

The Senior Community Service Employment Program (SCSEP) is a community service and work-based job training program for older Americans. Authorized by the Older Americans Act, the program provides training for low-income, unemployed seniors. Participants also have access to employment assistance through American Job Centers.

Participants must be at least 55, unemployed, and have a family income of no more than 125% of the federal poverty level. Enrollment priority is given to veterans and qualified spouses, then to individuals who are over 65, have a disability, have low literacy skills or limited English proficiency, reside in a rural area, are homeless or at risk of homelessness, have low employment prospects, or have failed to find employment after using services through the American Job Center system.

The U.S. Department of Labor Employment and Training Administration’s Senior Community Service Employment Program (SCSEP) helps subsidize part-time employment and training in community service positions so that older workers can move to unsubsidized, private sector jobs prior to transitioning into the private sector.

Participants are placed at eligible training sites for which they are paid minimum wage for 20 hours per week.

How the City of Springfield Department of Elder Affairs helps participant

As a Participant

Are you 55 or Older and seeking Employment?
Are you a veteran looking for Work?
If you are 55 or older and have low income, you may qualify for paid employment skills training.

The City of Springfield Elder Affairs, Senior Community Service Employment Program can assist you to up-date your skills, earn wages, and re-activate your resume with on the job training assignment at your Host Agency. SCSEP placements help people learn new job skills that are needed in today’s workplace. Preparing matures workers with these skills helps achieve our ultimate goal of moving them into unsubsidized jobs.


How SCSEP Benefits Host Agencies, Staffing Agencies and Employers

At the City of Springfield Department of Elder Affairs, we help participant find employment, develop new skills, and build their financial security by taking advantage of the Older Community Service Employment Program (SCSEP).  SCSEP is an on-the-job training and employment program designed to help those aged 55 and older update their jobs skills, build work experience and confidence, and continue to have economic security and well-being.

Our program can provide you with the employee you need to be competitive.  We specialize in the delivery of talented individuals to meet your business’s hiring demands by matching top talent with top job opportunities.

  • We do background checks & Pre-Employment Screening.

  • We provide a pool of candidates for a wide variety of jobs.

  • We save you training dollars by providing loyal workers.

  • We understand your business and employment needs.

  • You reduce employee turnover and indirectly save on recruiting.

At the City of Springfield Department of Elder Affairs we service multiple industries. We are extremely knowledgeable in areas that include: skilled labor, clerical, administrative, light industrial, security, drivers, Personal Care Attendant and much more! We place top candidates into rewarding careers.

Our Employment Service Is Free To You And Your Training Site!

Where can you find a dependable, steady workforce that has no plans to move up and out?  A workforce dedicated to the job at hand and that takes pride in its work? 

The answer? Older workers. A strong work ethic, loyalty and communications skills are just a few reasons you may want to hire an older worker.

  • Top Qualities of Older Workers

  • Superior work ethic

  • Loyalty to an employer

  • Flexible schedules

  • Eagerness to learn new technologies

  • Experienced - added value

  • Qualified - skilled labor

  • Responsible - work ethic

  • Talented - diverse abilities

Maturity comes from years of life and work experience and makes for workers who get less "rattled" when problems occur.

Commitment - older employees understand the need for punctuality, regular attendance, and conformance with work rules and company guidelines. Some employers complain that their younger workers simply want to “put their time in” and leave, unlike older workers who are more willing to stay late and get the job done because of a sense of pride in themselves.

Money - make hiring older workers a simple matter of rethinking the costs of high turnover in a more youthful workforce vs. the benefits of experience and mature standards older workers bring to the job. You simply do not have the time or resources to deal with high employee turnover. The next time you need to make a hiring decision, you should seriously consider older workers. Their contribution to your company could positively impact your bottom line for years to come.

It's time to place your staffing needs in our hands - we've got you covered!

Tell us your hiring needs and we will find the right candidate.

Contact us to discuss how we may be able to help identify those key candidates to fill your critical openings, or to discuss current job opportunities.


There are no placement fees when you hire a participant who is enrolled in our program. Think of the Department of Elder Affairs, Senior Community Service Employment Program (SCSEP) as an employment agency-one with qualified, ready-to-work older workers who want to put their experience, dedication and loyalty to work FOR YOU. 


If you do not meet our criteria, Please check the link under HELPFUL SEARCH ENGINES below for your choice of a Career Center near you and other sites that may assist you in obtaining employment.


Now Accepting SCSEP Enrollment ApplicationsApply online today!

Mature Workers Get PAID To Train While Job Searching!

A Drive-thru Event Celebrating Older Americans Month
Tuesday, May 25, 2021
11:00am - 12:30pm

SCSEP Job Seekers  Information Brochure
SCSEP Employers Information Brochure
Practice Completing an Employment Application
Job Tips for Age 50+ Workers (from AARP)

Find pertinent tips for updating your resume, preparing for an interview and more.


America's Service Locator

Center for Workforce Inclusion, Inc. (Center)
The Center for Workforce Inclusion, Inc. (Center). is a national nonprofit organization that provides civic engagement and employment opportunities to low-income older adults. As one of 15 national SCSEP grantees of the U.S. Department of Labor, Center for Workforce Inclusion, Inc is based in Silver Spring, Maryland, and provides more than $40 million annually to a diverse network of 81 local partner organizations in 16 states.

National Council on Aging, Benefits Check Up

Labor Market Information for job seekers - Labor Market Information (LMI)

U.S. Department of Labor — SCSEP Web page

MassHire Springfield Career Center

MassHire Holyoke Career Center

MassHire Franklin Career Center

CareerOneStop: Careers and Career Information

A website sponsored by the U.S. Department of Labor that helps individuals explore career opportunities to make informed employment, education and training choices.

50+ workforce provides free online training on Microsoft Office, computer basics, Email 101, Job Search and Resume Writing, Money Basics, Workplace Skills and Career Planning. The site also provides practice opportunity on reading, math, social media, internet 101, mobile apps and other everyday life.

O*NET OnLine

The Occupational Information Network (O*NET) is a free online database that contains hundreds of occupational definitions to help students, job seekers, businesses and workforce development professionals to understand today's world of work in the United States.

To inquire about enrolling in the Senior Community Service Employment Program  contact us at: Hampden County (413) 787- 6861 ~  Hampshire County  (413) 787 - 6124

Suzette Livingston, SCSEP Project Director
Senior Community Service Employment Program (SCSEP)
City of Springfield | Department of Elder Affairs
Raymond A. Jordan Senior Center
1476 Roosevelt Avenue (Blunt Park Road) | Springfield, MA  01109
Phone: 413-787-6503 | Fax: 413-750-2694 | Email 
Follow Us On Twitter: @ScsepSpfldMA

The Senior Community Service Employment Program (SCSEP) is a community service and work-based job training program for older Americans operated under a U.S. Department of Labor grant.

We thank the Center for Workforce Inclusion, Inc. for selecting our organization to operate SCSEP in our community.

Operated under a USDOL grant and in cooperation with The Center for Workforce Inclusion, Inc. The SCSEP program is funded by a $46.3 million grant from the U.S. Department of Labor. This funding provides 90% of the support for SCSEP with the Center and its subgrantees providing approximately $5 million in nonfederal match.

The SCSEP Program is an equal opportunity program. Auxiliary aids and services are available upon request to individuals with disabilities.’

Now Accepting SCSEP Enrollment Applications. Call us for more information!

Hear testimonials from host agencies and employers about their experience working with participants from SCSEP

"We at Amherst Community Connections have the great pleasure working with two workers from the SCSEP. They come with skills and experience that we cannot find in younger workers: patience, knowledge, interpersonal skills and best of all, low absenteeism. They are super reliable and dependable. We are a small agency but with their work, they increase our capacity tremendously! Our young college interns benefit a great deal working with them and learning from them. In turn, they also learn technology and social media from these young and energetic interns"--Hwei-Ling Greeney, Founder/Executive Director, ACC

 “Our SCSEP participant arrives on time, works hard while here, and doesn’t present typical staffing issues of a less experienced staff member. I find them to be dependable, knowledgeable, and quick studies.” -- Alicia Germain - Regional Director, S.H.I.N.E

 Robert M. is a SCSEP participant for the Springfield Department of Veterans Services. Robert is a person who is dedicated to spending his time helping others. He is a very responsible participant and he has been a huge asset to our department. His passion for working and his extremely high intelligence make him the ideal participant for our organization. Robert loves to work for as many hours per week as we needed him and I am certain he will continue that habit when he finds full time employment. Whenever we needed someone urgently to get something done, we never hesitated to call on Robert and he never let us down. He became our single most indispensable asset.  He has personal qualities: intelligence, work ethic, positive attitude, teamwork mentality which is important in any organization. He is well respected by the staff in the department. He is a “go-to” person for getting things done, for meeting short deadlines, for accomplishing a task, etc. Throughout the time I've known him, he has shown me time and again that he is a positive, motivated person with amazing potential.  Thomas M Belton - Veterans Services Director

Page last updated:  Tuesday, June 8, 2021 04:22 pm