Collector/Treasurer

The City of Springfield website now makes it easier to find information about your City taxes, including Trash Fee and Motor Vehicle Excise taxes, plus Real Estate taxes back to 2004. Find it here:

Springfield Tax Info

The Collector/Treasurer, appointed by the mayor for a three-year term, leads two departments within the Division of Finance of the City of Springfield. 

The Collector's Office prepares tax bills and collects payments of real estate, personal property, and excise taxes as well as trash fees and parking fines. This office also prepares and facilitates the tax-taking of delinquent properties.

The Treasurer's Office manages the financial accounts of the City of Springfield, and invests funds to cover both short-term and long-term debt.  This office has custody of all tax-title foreclosed properties within the City of Springfield, and administers all redemption payments, maintenance, and auctions of those properties.                               

Pay: Real Estate - Personal Property - Excise Taxes, Trash Fees, and Parking Tickets Online.

Note: The Microsoft Internet Explorer browser is required in order to use the online tax payment service. Click here for a free download. If you have problems completing an online tax payment, please use our online Tax Help Form to request assistance.

View Real Estate Bills & Payment History

View Real Estate Assessments

The Office of the Treasurer now has a searchable database to serve as a notice to owners of checks issued by the City of Springfield which have not been cashed and are deemed abandoned. The database, and the procedure for claiming abandoned property, can be found here:

Abandoned Property Search

Complete the Abandoned Property Claim Form

Forward completed form to the following address:

City of Springfield
Office of the Treasurer
Abandoned Property Division
36 Court Street Room 110
Springfield, MA 01103

All requests will be researched by the Office of the Treasurer and the Office of the Collector of the City of Springfield.

Please allow up to eight (8) weeks for processing.

Contact the Office of the Treasurer with any questions:

 (413) 736-3111

In order to ensure the health and safety of the public and the employees of the Collector/Treasurer Departments, new procedures for the payment of taxes/fees due the City, have been developed.

1. How can I pay my real estate, personal property, motor vehicle excise taxes and trash fee ON-LINE?
   1. On-line payments are made through the City’s web site at:
      • www.springfield-ma.gov/paytaxes
   2.  CURRENT TAXES
      • Select Pay City Taxes, Fees & Tickets Online from the menu on the left side of the homepage
      • Select PAY CURRENT FISCAL YEAR Springfield Taxes & Fees

You will be directed to the CITY HALL SYSTEMS page

Select the Bill Type on the left:

Motor Vehicle Excise – Enter your bill number and registration (license) plate number

Real Estate Taxes

Enter – your bill number OR your first and last name OR your parcel number from your bill

Personal Property

Enter your bill number, first & last name, street address or parcel number from your bill.

Trash Fee

Enter the bill number and the last name of the party billed.

Click on “Then click here to search”

• If you have entered valid search criteria, your bill for the current year will appear in the search results area of the screen.
• You can now choose to VIEW the bill in a PDF or ADD the bill to your payment cart.
• When you have added all the bills you would like to pay to the cart, click on View Bill Cart.
• This will show you all the bills you have selected for payment.
• At this point you can remove bills you don’t want to pay or continue on to make a payment.
• To make a payment click on “Proceed to Checkout
  1. You will be taken to the payment screen where your options are to pay by direct transfer from your checking account for which there is no fee or by credit card for which there is a fee to the credit card company.  The fee is based on a percentage of your bill and the following screen will show you the fee before you submit the payment.  You have the option of canceling the transaction if you don’t want to pay the fee.
  2. For ACH (checking account) transfer, the Bank Routing Information is verified for accuracy automatically but the account number cannot be verified.  Please take care in entering an accurate account number.
  3. After your payment is processed, you will receive a confirmation number.  Your payment has NOT been processed until you get your confirmation number.  I recommend that you write your confirmation number on your bill for future reference if necessary.
  4. If you have difficulty with this, please call our call center at 311 (413.736.3111 outside of Springfield) and they can assist you.
  5. DELIQUENT TAXES:
     1. Please go to www.springfield-ma.gov/paytaxes
     2. The second link at the top of the screen says  “Pay DELINQUENT Springfield Taxes and Fees”
        1. Click on that
        2. You will be taken to our E - payment screen.
        3. For Excise:  Your Bill Type will be “Excise Tax”, your Bill Year will be ____, your Bill Number will be ______, enter your last name, your plate number is _________
        4. For Real Estate: Your Bill Type will be “Real Estate Tax”, your Bill Year will be ____, your Bill Number will be ______, enter your last name, leave plate number blank.
        5. For Personal Property: Your Bill Type will be “Personal Property Tax”, your Bill Year will be ____, your Bill Number will be ______, enter the name on the bill, leave plate number blank.
        6. For Trash Fee: Your Bill Type will be “Refuse/Trash Bill”, your Bill Year will be ____, your Bill Number will be ______, enter the name on the bill, leave plate number blank.
        7. For SBID Fee: Your Bill Type will be “Business Improvement”, your Bill Year will be ____, your Bill Number will be ______, enter the name on the bill, leave plate number blank.
        8. For Parking Ticket: Your Bill Type will be “Parking Ticket”, your Bill year will be _______, your Bill Number will be your ticket number ____________, enter your last name, and your plate number is _________.
     3. Click on “Next Step” and you will be taken to the payment screen where your options are to pay by direct transfer from your checking account for which there is no fee or by credit card for which there is a fee to the credit card company.  The fee is based on a percentage of your bill and the following screen will show you the fee before you submit the payment.  You have the option of canceling the transaction if you don’t want to pay the fee.
     4. For ACH (checking account) transfer, the Bank Routing Information is verified for accuracy automatically but the account number cannot be verified.  Please take care in entering an accurate account number.
     5. Please note that if you are paying a marked excise tax bill, a payment via checking account will result in a two-week delay in removing the non-renewal mark from your license and registration.  Payment via credit card will result in the mark being cleared within a half hour.
     6. After your payment is processed, you will receive a confirmation number.  Your payment has NOT been processed until you get your confirmation number.  I recommend that you write your confirmation number on your bill for future reference if necessary.
     7. If you have difficulty with this, please call our call center at 413-736-3111 and they can assist you.
  6. What if I can’t or don’t want to pay my real estate, personal property, motor vehicle excise taxes and trash fee ON-LINE?
     1. If you are unable to, or don’t want to pay utilizing the City’s on-line payment method, mailing the payment to the City is recommended.
        1. A check, or money order made payable to the City of Springfield should be included with your bill stub.
        2. The parcel number, which can be obtained from the bill, should be written on the memo line of the check
        3. The payment and bill stub should be mailed to: City of Springfield P.O. Box 4124 Woburn, MA 01888-4124
  7. Can I come to City Hall and pay my taxes/fees in the Collector’s Office?
     1. Due to the current health crisis, and to help ensure the safety of the taxpayers and City employees, the Collector STRONGLY recommends making payments on-line or by mailing them in.
     2. If these options are not available to a taxpayer, payments can be made in City Hall
     • ONLY 3 PEOPLE WILL BE ALLOWED IN THE COLLECTOR OFFICE AT A TIME