Bid Detail

24-240 - Request for Proposals for Deputy Tax Collector Services

The City of Springfield acting through the City Treasurer of the City, Requests Proposals to parties who have an interest in becoming the City’s Agent specializing in comprehensive tax collections on behalf of the City for all aspects of delinquent tax collections.

• Deputy Collector’s Collection system must be web-based and allow users to access the system via secured ID’s, users from various locations inside and outside Springfield City Hall. The system must allow varying permission levels from inquiry only against specific bill types to making mailing address changes, re-assessing bills to new owners, transferring credit balances and adjusting interest and fees.
• The collection system must have connectivity to the Massachusetts Registry of Motor Vehicles against which any user can query for non-renewal marks applied to the license and registration of the customer.
• The collection system must be able to re-print an individual bill, a summary of all bills due and a ledger of payments on each bill in PDF format to facilitate printing and emailing.
• Deputy Collector must supply at least ONE full time and ONE three-quarter time employee to work in the Springfield Collector’s Office. DC must guarantee that at least one of those employees will be present in the Collector’s Office every day the office is open.
• On-site DC employees must have access to the RMV’s system to allow research for excise and parking tickets such as querying registration plates, driver’s license numbers and the ability to clear a mark if necessary.
• Upon payment of a marked excise bill or parking ticket, the Collection system must have the ability to clear the non-renewal mark at the RMV without the involvement of the Springfield DC staff.
• Collection system MUST be able to calculate interest due to exactly match the interest due at the same moment in the CoS’s MUNIS collection system.
• DC will provide notarized mailing verifications for all bills.
• DC must have an on-line payment facility to accept payments for all city bills via ACH, or credit/debit cards. Credit cards accepted must be at least American Express, Discover, Master Card and Visa.

The City of Springfield supports the goal of twenty percent minority and women participation in all contracts. No questions will be answered unless received by the Chief Procurement Officer at least 7 days prior to the expiration of the time set for submitting bids or proposals. The Chief Procurement Officer reserves the right to waive any informality in and to reject any or all bids if it is in the public interest to do so.

Available Solicitations

As of 12:10 pm Monday, October 6, 2025

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End date: Friday December 26, 2025 at 2 p.m.

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End date: Friday November 14, 2025 at 2 p.m.

26-039 - Development of Affordable Housing for HOME-ARP Qualifying Populations
End date: Monday October 27, 2025 at 2 p.m.

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End date: Wednesday October 22, 2025 at 2 p.m.

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End date: Thursday October 16, 2025 at 2 p.m.

26-048 - On-Call Lead Abatement Environmental Services
End date: Wednesday October 15, 2025 at 2 p.m.

26-044 - Public Works Design/Engineering Services; Redevelopment of Forest Park Fitness Course
End date: Wednesday October 8, 2025 at 2 p.m.

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