Bid Detail

14-241 - Consultant Services for the Hiring of Deputy Chiefs of Police for City of Springfield

End date: Thursday May 8, 2014 at 2 p.m.

The City of Springfield (hereinafter "City") is seeking proposals, in the form of bids, from qualified and experienced Prospective Consultants to provide services for the hiring of permanent Deputy Chiefs of Police through an internal promotional process using an Assessment Center that complies with Massachusetts civil service law, M.G.L. c. 31, rules, and regulations (including judicial interpretations thereof regarding use of assessment centers), with all applicable rules, regulations, and delegation agreements between the City and the Massachusetts Human Resources Division, with all applicable labor agreements between the City and its employees, and with industry standards for proper and ethical assessment center operations such as those set forth in Standards and Ethical Considerations for Assessment Center Operations Endorsed by the International Congress Of Assessment Center Methods.

The Prospective Consultant replying to this RFP must be or represent a prospective consultant, company, or corporation that possesses relevant experience and has a history of performance in conducting comparable work sufficient to undertake and successfully complete the scope of the work contemplated by this RFP and which demonstrates the minimum criteria and the ability to provide the services contemplated by this RFP.

The Prospective Consultant must be an Equal Opportunity Employer and may not engage in activities or employ persons which will create a conflict of interest.

Lauren Stabilo, Chief Procurement Officer, shall act as liaison between the Prospective Consultant and the City. The liaison can be contacted at e-mail: lstabilo@springfieldcityhall.com , or telephone (413) 787-6284 or FAX (413) 787-6295, to Office of Procurement, City of Springfield, Room 307, City Hall, 36 Court Street, Springfield, Massachusetts 01103.


TASK ONE: Design Assessment Center

a) In full compliance with M.G.L. c. 31, with Massachusetts civil service law, rules, and regulations (including judicial interpretations thereof regarding use of assessment centers), with all applicable rules, regulations, and terms of any delegation agreements between the City and the Massachusetts Human Resources Division, with all applicable labor agreements between the City and its employees, and in accordance with industry standards for proper and ethical assessment center operations, the prospective consultant will design the assessment center to serve as the SOLE SCORING AND RANKING DEVICE to establish a civil service list for persons eligible for appointment to the position of Deputy Chief of Police of the City of Springfield.

b) The Prospective Consultant shall provide a Plan of Services describing the specific method for completing the scope of the work within the established deadline. Included in the Plan of Services must be a detailed description of the tasks to be performed by the consultant, the number of man-hours and other resources required to complete each task, and the expected time to complete each task. The Plan should specify time schedules, milestones, personnel assignments, and other information necessary or desirable to demonstrate the consultant's ability to complete the project and complete it on time.

c) Included in the assessment center design will be a minimum of the following:

(1) Collecting input from the current Police Commissioner and other appropriate sources.

(2) Collecting input from the City of Springfield Personnel Department and the Massachusetts Human Resources Division for each step of the Assessment Process.

(3) Perform an analysis of the job and develop a job description and qualifications of Deputy Chief of Police for the City of Springfield, including consultation with the Personnel Department, the Police Department, the Massachusetts Human Resources Division, and others as needed or desirable.

(4) Determine the attributes to be evaluated by the assessment center and provide a written detail of the knowledge, skills, abilities, personality, judgment, and personal characteristics that are supported by the job analysis data and that will be evaluated during the assessment center exercises and process.

(5) Participate in discussions relative to job-related, content valid questions and activities that will be used during the assessment center and that will give each applicant an equal opportunity to demonstrate his or her ability.

(6) Design, develop, construct, and validate assessment center exercises that will adequately, objectively, and fairly measure the skills, knowledge, and abilities of each candidate to perform the job of Deputy Chief of Police of the City of Springfield.

(7) Provide materials that support the validity and reliability of the assessment center.

(8) Developing documents that provide samples of the assessment.

(9) NO PART OF THE ASSESSMENT SHALL CONSIST OF ANYTHING THAT CAN BE DONE OUTSIDE OF THE ASSESSMENT CENTER SUCH AS A TAKE HOME ASSIGNMENT.

(10) Develop an appropriate, consistent, and fair scoring scheme to be used by the assessors.

d) The prospective consultant will be responsible for recruiting and training members to serve on the assessment center panel, subject to the approval of City of Springfield Personnel Department and the Massachusetts Human Resources Division and others as required or desirable. Training will include the evaluation methods, the use of rating schedules, and the administration of the exercises.

TASK TWO: Review Assessment Center with Police Department

a) As part of the prospective consultant's responsibilities, the City will require the prospective consultant to visit the Springfield Police Department, provide an overview of the assessment center process, explain why it is being used, and be able to answer any questions from eligible candidates concerning the process.

b) The prospective consultant will prepare and provide eligible candidates with an appropriate study guide approved by the Massachusetts Human Resources Division as appropriate and a reasonable time to study prior to the assessment test.

c) With the cooperation and approval of the Massachusetts Human Resources Division, the prospective consultant will provide training materials or sessions that will be distributed or conducted for applicants prior to the administration of the assessment center in order to familiarize the applicants with assessment center procedures.

TASK THREE: Send out Notices for the Assessment Center

a) In cooperation with the City of Springfield Personnel Department and the Massachusetts Human Resources Division, the prospective consultant will develop a schedule for conducting the assessment center and will assist in notification to those involved of this schedule.

b) The consultant will assist in developing the original promotional assessment announcement of the assessment center that will include testing dates and proposed salary and,

(1) The attributes that will be evaluated in the assessment center including a description of duties, the required knowledge, skills, abilities, and personal characteristics to be measured; a description of the assessment center process; any suggested and approved reading lists or preparation guides; and
(2) The procedure for prospective candidates to indicate their interest in participating in the assessment center including application deadline and fees.

c) The consultant shall assist in obtaining approval from Massachusetts Human Resources Division that the announcement is consistent with statutory requirements including statutory eligibility and preferences.

d) The Consultant will assist the City Personnel Department to ensure the proper posting of the announcement in all Police Department Stations.

e) The Consultant will assist the City Personnel Department to ensure that all notifications to all eligible candidates, acceptance and processing of examination applications, and verification of examination eligibility is consistent with statutory requirements and any applicable labor agreements.

TASK FOUR: Conduct Assessment Center

The prospective consultant will be responsible for

a) Conducting, overseeing, and monitoring the assessment center with the candidates for Deputy Chief of Police.

b) Videotaping or otherwise visually and audibly recording the assessment center.

c) Developing and implementing a security plan regarding the administration and scoring of the selection process that will be utilized to ensure the integrity of the assessment center.

d) In cooperation with the City Personnel Department and the Massachusetts Human Resources Division determine a passing score, the weight of various components of the assessment center, and score and rank all participants. The City Personnel Department and the Massachusetts Human Resources Division will apply any preferences due to veteran's status, education, and years of service.

e) With the approval of the City Personnel Department and the Massachusetts Human Resources Division, the consultant will conduct any reviews permitted by Section 22 of Chapter 31 and any other allowed or desirable appeals.

f) The consultant shall maintain total and complete confidentiality regarding all aspects of the consultant's work for this project. The consultant shall not disclose any information in whole or in part to any person or entity whatsoever or discuss the assessment center or its results with anyone unless so requested and authorized by the City. It shall be solely a determination of the City of Springfield and the Massachusetts Human Resources division as to what is public information to which the pubic has access.

g) The prospective consultant accepts and will cooperate and work with the City of Springfield and the Massachusetts Human Resources Division being in attendance as observers during the entire administration of the assessment center.

h) The prospective consultant will prepare a report regarding the assessment center and the scores and ranks of participants at the conclusion of the assessment center.

TASK FIVE: Other

The prospective consultant will maintain, for at least ten (10) years after the completion of all duties and receipt of full payment from the City, appropriate records of transactions, communications, and fees and costs to and from the City and cooperate with any audit conducted by the Massachusetts Human Resources division.

The Consultant will be responsible for any other tasks required by Massachusetts civil service law, any labor agreements with the City, and with any delegation agreement between the City and the Massachusetts Human Resources Division as they relate to assessment centers for Deputy Chiefs of Police.

The City of Springfield supports the goal of twenty percent minority and women participation in all contracts. No questions will be answered unless received by the Chief Procurement Officer at least 7 days prior to the expiration of the time set for submitting bids or proposals. The Chief Procurement Officer reserves the right to waive any informality in and to reject any or all bids if it is in the public interest to do so.


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