Springfield Police Department

Disability Indicator Form

Download the Disability Indicator Form now; it is a fillable PDF.

You are required to complete this form if you want your police department, fire department, or other emergency agency to know about you when you call 9-1-1 in an emergency.

PLEASE NOTE: IT IS IMPORTANT TO SUBMIT A NEW DISABILITY INDICATOR FORM UPON CHANGE OF SERVICE PROVIDER, TELEPHONE NUMBER, OR ADDRESS.

When your 9-1-1 call is answered at your local Public Safety Answering Point, the 9-1-1 system automatically displays your name, address and telephone number on the dispatcher’s screen.

At your request, codes will be displayed on the dispatcher’s screen that will identify the disability indicators that have been reported for you or someone living with you at your address. These codes will help the dispatcher at the 9-1-1 Public Safety Answering Point to communicate with the caller and provide useful information to your responding public safety agency.

The information is confidential and will only appear at the dispatcher’s location when a 9-1-1 call originates from your address.

The information you provide for input to the 9-1-1 system will remain until you request a change or make a request to have it removed. It is your responsibility to notify your 9-1-1 Municipal Coordinator when there is a change in the information described on this form. When there is a change, complete another form and send it to your 9-1-1 Municipal Coordinator.

If the disability indicator form is not completed properly, the information will not be entered into the 9-1-1 system.

When filling out the downloaded form, be sure to:

  1. Give your telephone number, name, and address.
  2. Check the box or boxes.
  3. Sign and date the form.
  4. Return the form to your 9-1-1 Municipal Coordinator for processing.

Any questions should be referred to the City of Springfield’s  9-1-1 Municipal Coordinator, Fire Commissioner BJ Calvi, Springfield Fire Department, at (413) 787 6411.

You may email your completed, signed, and scanned form to ROcasio@springfieldcityhall.com and JMadison-Wilson@springfieldcityhall.com  or  FAX it to 413 787 6304. You may also mail it via the US Postal Service to 9-1-1 Municipal Coordinator, 1535 Roosevelt Ave, Springfield, MA 01109.