Bill on Real Estate Taxes SWAT Project
The City has updated its procedure for collecting past due bills. Code Enforcement violations, Clean and Liens and Demolitions costs that are unpaid for more than one year will now be added to the property’s real estate tax bill. This allows the City a more concrete means of collecting bills that were created in an effort to help clean up the city and make it a safer place to live. A multi-departmental task force was created to implement and manage the new collection process.
Summary Billing SWAT Project
Currently all departments pay their own bills for natural gas usage, a team from the Comptrollers, Facilities and OMB departments was assembled to work on creating a summary bill for all the City’s gas accounts. . The Comptroller’s Office will now receive one (1) summary bill instead of 101 different bills sent to various departments/locations throughout the City. This change will lead to greater efficiency in bill payment and more oversight into the City’s utility usage. Facilities will continue to monitor cost and usage, but their review will not delay the bill payment procedure.
Foreclosure Ordinance SWAT Project
The City Council amended the City’s ordinance related to vacant and foreclosed properties. A multi-departmental task force was created to implement and manage the new ordinance.
Assessors Database SWAT Project
A SWAT team is working with the Assessors department’s data to strategically identify ways to help increase the levy ceiling.
Paperless Hiring SWAT Project
A multi-departmental task force was created to review the hiring process. A value stream map was created and revealed a convoluted process with numerous redundant steps. Currently many different options are being explored to streamline the hiring process.
Contract Module SWAT Project
The Comptroller’s Departments has identified reoccurring issues in the Contract Module of MUNIS causing the year end close of the City’s accounts extremely difficult. Preliminary findings and recommendations will be presented to MUNIS to ensure a more streamlined process this fiscal year.