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Springfield landlines: Dial
311
Phone 311: 413-736-3111
Email 311@ springfieldcityhall.com
311 Request/Track online
Animal Control: 413-781-1484
Library Contacts
Library: 413-263-6828
Police/Fire Text-a-Tip (anonymous)
Police/Fire Text-a-Tip (anonymous)
Police/Fire Text-a-Tip (anonymous)
Police non-emergency: 413-787-6302
Resident Alert System
School Dept. Contacts
School Dept. phone: 413-787-7100
Website Problems
Utilities: Electric
Utilities: Gas
Utilities: Street Lights
Utilities: Water & Sewer
More City Contact Information >
I Want To ...
Get to Know Springfield
Pay City Taxes, Fees & Parking Tickets
Attend Public Meetings
Apply for a Permit
Be a Good Neighbor
Bid on City Contracts
Get a Birth Certificate
Buy a Home
Buy City-Owned Property
Do Business in Springfield
Certify My Small Business
Download Forms & Applications
Find City Offices
Hold a Tag Sale
License a Dog
Look up my Tax Payment History
Look up Property Info
Map a Parcel
Register to Vote
Report a Code Violation
Schedule Bulk Pickup
Schedule a Building Inspection
Submit a Service Request
Work for the City of Springfield
Info & Answers
Auto Excise Tax FAQ
Business Certificates
Calendar
City Budget
Consumer Complaints
Code Violations & Building Permits
Community Services
Emergency Preparedness
Employee Information
Excise Tax FAQ
Forms & Applications
Fraud Hotline
GIS Maps
License Commission
Living in Springfield
Map of City Offices
Neighborhood Councils
Ordinance Guide
Parking Bans
Permits & Inspections
Police Arrest Logs
Procurement Process
Property Assessment
Public Records
Real Estate Tax FAQ
Street Services
Tax Payment History
Tax Questions
Things to Do
Trash Pickup
Trash Fee FAQ
Vital Records
Voting
Departments
311
Admin. & Finance
Animal Control
Boards & Commissions
City Clerk
City Council
Code Enforcement
Community Development
Conservation
Consumer Information
Disabled Citizens
Disaster Recovery
DPW - Public Works
Elder Affairs
Elections
Employment
Fire
Health & Human Services
Housing
Human Resources
Internal Audit
Law
Libraries
Mayor's Office
Parking Authority
Parks & Recreation
Permits & Inspections
Planning & Eco/Dev
Police
Procurement
Retirement
Schools
Veterans Services
More >
Contact Us
Springfield landlines: Dial
311
Phone 311: 413-736-3111
Email 311@ springfieldcityhall.com
311 Request/Track online
Animal Control: 413-781-1484
Library Contacts
Library: 413-263-6828
Police/Fire Text-a-Tip (anonymous)
Police/Fire Text-a-Tip (anonymous)
Police/Fire Text-a-Tip (anonymous)
Police non-emergency: 413-787-6302
Resident Alert System
School Dept. Contacts
School Dept. phone: 413-787-7100
Website Problems
Utilities: Electric
Utilities: Gas
Utilities: Street Lights
Utilities: Water & Sewer
More City Contact Information >
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311 Service Center
Request Online 24/7
Mon-Fri 7:00 a.m.-4:30 .p.m.
Phone: 311 or (413)736-3111
TTY: relay to (413)736-3111
City of Springfield, MA
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In the News
Let's Talk Energy! with Eversource
03/17/2026
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Page last updated: Tuesday, March 1, 2022 01:32 pm
